Cookie Policy

1. Overview

This policy sets out information about our use of Cookies on our website.

"We" or "us" means Rigby Group PLC (registered company number 03437118).

Our registered address is Bridgeway House, Bridgeway, Stratford Upon Avon, CV37 6YX.

“Website” means www.rigbygroupplc.com.

We are registered with the Information Commissioner's Office as a data controller under number ZA675387.

If you wish to contact us regarding this policy, please use the details provided below:

Email: privacyofficer@rigbygroupplc.com

2. What is a cookie?

A ‘cookie’ is a type of data file that is stored on your device when you visit a website or perform actions while visiting a website. A cookie file contains information that is transferred to your device’s memory which is recalled when you revisit our site, or when you perform certain actions on your device. Where we refer to a cookie in this policy, this incorporates similar tracking technologies.

2.1 Necessary Cookies

When you first visit our website, we only use necessary cookies. This means that additional cookies (called “Optional Cookies” in this policy) won’t be used unless you agree to accept/enable all cookies, or select your own cookie preferences.

2.2 Optional Cookies

Optional cookies are used for analytical, performance, advanced functionality and advertising purposes. More information is set out in this policy. Optional cookies help us improve our website and we believe accepting all optional cookies provides you with the best user experience.

Cookies can be "First Party", i.e. set by us, or "Third Party", i.e. placed on your device by another organisation when you visit our website. Third-party cookies may be placed on your device by an organisation providing a service to us or by our business partners, so that they can advertise products and services to you on our website and elsewhere on the internet. Because of how cookies work, our website cannot access third-party cookies stored from other websites; nor can other organisations access the data in the cookies we use on our website.

3. Changing your preferences

You can select to accept/enable some or all of the optional cookies either within the settings of your own device or by selecting the option provided on our website.

How long will cookies stay on my device?

The length of time a cookie will stay on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies should expire when you stop browsing. Persistent cookies stay on your device until they expire after a set period or are deleted. For each of the cookies used on our website we have set out the duration in the tables below.

4. Necessary Cookies

Necessary Cookies are cookies that are required for the operation of our website. They include, for example, cookies that allow page navigation or enable you to access certain areas of our website. Our website cannot function properly without these cookies. Necessary cookies can only be disabled by changing your browser preferences but doing so may result in reduced or limited functionality of our website. In some circumstances our website may cease to function as intended if necessary cookies are disabled, deleted or otherwise altered. We do not accept any liability for any loss arising where necessary cookies are disabled, deleted or otherwise altered. We use the following necessary cookies:

Cookie Name Purpose Controller Further Information
XSRF-TOKEN This cookie is written to help with site security in preventing Cross-Site Request Forgery attacks. Rigby This cookie is deleted 2 hours after your visit
laravel_session This cookie is used to identify a session instance for a user. Rigby This cookie is deleted 2 hours after your visit
CookieControl This cookie is set by the Civic UK Cookie Control and is used to remember your choice of cookies on this website Rigby This cookie is deleted every three months
5. Optional Cookies

We and third parties like to use cookies on this website to enhance your user experience, personalise content and advertisements, provide social media features, and analyse the traffic/visitor actions on our website. Optional cookies help us to provide you with the experience we intend to provide when you browse our website and also allow us to improve our website and the service we provide.

We need to obtain your consent to use Optional cookies; this is usually by way of a pop-up notice. As set out in this policy, you can change your preference at any time.

5.1 Advanced functionality, Analytics and Performance

We use advanced functionality cookies to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

We use analytical/performance cookies to enable us to recognise and count the number of visitors and to see how visitors use our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

We would like to use the following optional advanced functionality, analytics and performance cookies:

Cookie Name Purpose Controller Further Information
Google Analytics_ga This cookie allows us to recognise and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way our website works, for example by ensuring that users are finding what they are looking for easily Third Party Cookie For further information, please visit: http://www.google.com/analytics/. This cookie is deleted after 1 year, 1 month and 4 days.
_gid This cookie is installed by Google Analytics and it stores information on how visitors use this website while also creating an analytics report of this website’s performance. Third Party Cookie Some of the data that are collected include the number of visitors, their source and the pages they visit anonymously. This cookie is deleted after 1 day.
_gat_gtag_UA_* This cookie is set by Google Analytics to store a unique user ID. Third Party Cookie This cookie is deleted after 1 minute.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You may block cookies by activating the setting on your browser that allows you to refuse the storage of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.